Privacy Policy
PCM Masale ("we", "us", "our") operates the website www.pcmmasale.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
b) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate order updates, shipping, and delivery status
- Respond to customer service requests and queries
- Send promotional offers, newsletters, and updates (only with your consent, where required)
- Improve our website, products, and customer experience
- Prevent fraud and ensure the security of our website
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.
4. Payment Security
All payments made on our website are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store your credit/debit card or UPI details on our servers.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping and logistics partners, to deliver your orders
- Payment gateway providers, to process transactions
- Service providers who assist us in operating our website (e.g., hosting, analytics)
- Government or legal authorities, when required by law
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
PCM Masale
Email: care@pcmmasale.com
Phone: +91 9828633220
Website: www.pcmmasale.com
